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Cancellations and Returns

Cancellations:

  • 1) MotorHeader do not accept cancellation of orders after an order is placed
  • 2) All products from MotorHeader are carefully packed and shipped to make sure that you receive the product in perfect condition

Returns:

  • 1. In the unlikely event that any product you have ordered from us is not received in good condition, is damaged or defective, or if product delivered is different from what you had ordered, you may return the product unused, and in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange. Our team MUST be notified within 24 hours from the time receipt of the courier. Communication to sales@motorheader.com.
  • 2. MotorHeader recommends their customers to carry out strong and protective packaging while the product is being returned to avoid further damage to the product incase of returns due to manufacturing defects
  • 3. Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner.
  • 4. Products damaged while being used do not qualify for a refund or replacement.
  • 5. In case we are unable to replace the damaged / defective product, we will refund your amount.

MotorHeader Guarantee:

  • 1. MotorHeader offers 1 year warranty on all of its Car Audio products
  • 2. We sell only Premium and reliable Brands with genuine manufacturers warranty
  • 3. All Car Audio products are genuine import from Europe with bill and warranty as described above